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Orders & Payments
Below are some of are common questions about Orders & Payments
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and other secure payment options available through Shopify’s checkout system.
Can I change or cancel my order after placing it?
Orders can be changed or canceled within 12 hours of placement. After that, your order may already be in processing or shipped.
How will I know if my order was successful?
Once your order is placed, you’ll receive an email confirmation with your order details. You’ll also get a shipping confirmation once your package is dispatched.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
What are your shipping rates?
We offer flat rate shipping for all domestic orders within Australia. International shipping rates are calculated at checkout.
How long will delivery take?
Domestic orders typically arrive within 3–7 business days, while international deliveries may take 7–21 business days, depending on location.
Do you offer order tracking?
Yes! Once your order has been shipped, you’ll receive a confirmation email with a tracking number to follow your delivery.
What is your return policy?
We accept returns within 14 days of delivery for unworn, unwashed items in their original condition with tags attached. Returns can be exchanged or issued as store credit.